Standard Service Packages

Elite

  • 1 to 8 vessels on a single network
  • 40 hours on-site services
  • Next business day telephone / remote support
  • 1 to 4 business days on-site response time
  • 5% discount*

Premium Elite

  • 9 to 16 vessels or multiple networks
  • 80 hours on-site services
  • Next business day telephone / remote support
  • 1 to 3 business days on-site response time
  • 10% discount*

Super Elite

  • 17+ vessels, multiple networks or customized complex solutions
  • 160 hours on-site services
  • Next business day telephone / remote support
  • 1 to 2 business days on-site response time
  • 15% discount*

Benefits

  • Rapid, global response
  • Turn-key services for
  • complete backend support
  • Cost-effective, regular maintenance programs
  • International coverage

*Discount applies to any upgrades, spare parts,
hands-on training classes and custom software development

For a bespoke package, please
contact your Finesse representative.